About Techbyte
Largely through positive word-of-mouth, Techbyte has grown from a one-man operation to a network of successful professional individuals and companies. Our business philosophy centres on you, the customer. We have found that once a customer company they trust, they remain with that company. We realize this and strive to put our customer’s needs above all.
Code of Ethics
- Recommend corrective and maintenance services and explain to the customer which of these are required to correct existing problems and which are for preventative maintenance.
- Offer the customer a price estimate for work to be performed.
- Obtain prior authorization for all work to be done in writing or by other means satisfactory to the customer.
- Make every effort to keep the customer informed about appointments and completion of deadlines.
- Complete an itemized invoice of components and services performed.
- Furnish the customer with information on any warranties covering components or services.
- Exercise reasonable care for the customer’s property while it is being services.
- Attempt to fix the customer’s problem the first time.
- Maintain a system for fair settlement of customer complaints.
- Uphold the high standards of our profession and seek to correct any and all abuses within the computer service industry.